Wipro - Bangalore

Experience - 5 to 8

Key Skills - Process Excellence, Quality Assurance, Continuous Improvement, Six Sigma, Lean Methodologies, Kaizen, Process Standardization, Compliance Management, ISO 9001, CMS Standards, Metrics & KPI Management, Quality Reporting & Dashboards, SOP Documentation, Value Stream Mapping (VSM), Root Cause Analysis, Risk Mitigation, Customer Satisfaction (CSAT/PCSAT), Stakeholder Management, Benchmarking & Best Practices, Operational Excellence, Profitability Improvement,

GENPACT - Gurgaon

Experience - 0 to 3

Key Skills - order to cash, otc, accounts receivable, cash application, collections management, unapplied cash resolution, reconciliation, payment processing, credit card payments, lockbox processing, direct deposits, dso management, customer collection strategies, month end closing, sla management, kpi management, workload allocation, productivity management, quality assurance, operational excellence, transformation initiatives, digital assets implementation, process benchmarking, best practices adoption, risk management, predictive analytics, customer engagement, customer satisfaction, nps improvement, revenue retention, business expansion, chargeback handling, team leadership, mentoring, people management, performance management, stakeholder management, continuous improvement, inclusive team culture.,

Cognizant Technology Solutions India Ltd - Chennai

Experience - 10 to 13

Key Skills - Delivery Excellence, ITIL, ITSM Processes, IT Consulting, Quality Management System QMS, Process Deployment, Floor Management, Risk Management, Continual Service Improvement CSI, Customer Satisfaction Management, Escalation Management, ISO 20000 Compliance, Internal and External Audits, Root Cause Analysis, FMEA, SWOT Analysis, Problem Management, Service Delivery Management, PDCA, Lean, Six Sigma, Governance Management, Analytics, Infrastructure Services Quality Standards, Contract Compliance, Stakeholder Management, Analytical and Diagnostic Skills.,

HCL Technologies Ltd - Noida

Experience - 0 to 2

Key Skills - Cisco ACI, Network Automation, Troubleshooting, Root Cause Analysis, IT Service Management, Incident Resolution, Network Security, Data Center Network Operations, SLA Management, Service Delivery, Knowledge Base Management, Process Improvement, Cross-Functional Collaboration, Customer Satisfaction, ITIL Framework, Communication Skills, Interpersonal Skills,

Wipro - Chennai

Experience - 0 to 2

Key Skills - Technical Support, Hardware & Software Installation, Network Management, Troubleshooting, Root Cause Analysis, Service Request Handling, Ticket Management, SLA Adherence, Client Communication, Backup & Data Management, Problem Resolution, Customer Satisfaction ,